Welcome to the White Sails Gallery website.
About us and this website:
This site is owned & operated by Joanna Downer, White Sails Gallery, 1 St George’s Square, Dartmouth, Devon, TQ6 9AQ.
You are expressly forbidden to use any part of this website or its contents other than for your own personal, non-commercial use.
Images may be subject to copyright, and relate to intellectual property. Images should not be copied nor reproduced. It is forbidden to copy, modify, delete, distribute or post anything on this website, for any purpose, without the gallery owner’s permission.
Ordering through the website:
Before you place an order through this site please make sure you are:
- Over 18 years of age
- Legally capable of entering a binding contract
Returns and refunds:
Our returns policy
My goods are faulty or incorrect:
We are so sorry to hear this! This is a disaster as far as we are concerned! Please contact us on mail@whitesailsgallery.com and we will rectify this as soon as possible.
We will replace, repair or refund faulty, damaged or incorrect items, so long as we are made aware of this within 30 days of purchase. Please provide us with proof of purchase. Where goods have been shipped to you, we will pay for postage costs to replace, repair or refund the goods, and to ship them back to you.
We will refund money to the original payment method within 14 days of receiving the goods back in the gallery.
I’ve changed my mind:
We understand that sometimes you may change your mind, even when items are not faulty.
If you return your items, in original packaging and perfect condition, to the gallery within 28 days of purchase (or of receipt of goods, if they were delivered to you), we will process a full “no quibble” refund back to your original payment method (or we can offer a voucher if you prefer). We cannot offer a refund for non-faulty goods which were purchased at a discount or as part of a sale. Please contact us in advance of visiting the gallery and either bring your goods to the gallery, or arrange for a courier at your own expense (please do include insurance during delivery back to the gallery). We can advise you about the couriers we normally use.